Privacy Policy

Last updated: 22 August 2026

EnergyX Egypt uses the information you provide to answer enquiries, prepare quotations, process orders, arrange delivery, provide support, and meet legal and accounting requirements.

Information we collect

We may collect your name, company, email, phone number, delivery address, order details, messages, and basic technical information recorded by our hosting and security systems. We do not collect card details through this website.

How information is used

Information is used only for customer service, fulfilment, fraud prevention, website security, business records, and communications you request. We do not sell personal information.

Storage and access

Order and enquiry records are stored in protected server files and are available only to authorised administrators. We retain records only as long as needed for fulfilment, support, warranties, legal obligations, and legitimate business records.

Service providers

Necessary details may be shared with delivery, hosting, professional, or payment providers only to perform the requested service or meet legal duties.

Your choices

You may ask us to review, correct, or delete information where applicable. Some transaction records may need to be retained by law.